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FAQ

LAS PREGUNTAS MÁS COMUNES

  • How long does shipping take?
    Orders are usually processed within 1-3 business days. Shipping times vary depending on your location.
  • Are your products safe for sensitive skin?
    Yes, many of our products are made for sensitive skin, but we always recommend checking ingredients and doing a patch test.
  • Do you offer custom or personalized products?
    Yes! Many of our items can be personalized. Check individual product listing or contact us for special requests.
  • Will I receive a tracking number?
    Yes, once your order ships, you'll receive a tracking number via email.
  • Can I return or exchange my items?
    We accept returns and exchange under certain conditions. Please see our return Policy for full details.
  • Are your products natural or organic?
    Yes! Most of our products are made with natural or 100% organic ingredients, especially our lotions, oils, and treatments.
  • Do you ship internationally?
    Yes! We offer both national and international shipping.
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