Store Policy
Customer Services
Have questions about your order, our products, or need help?
We're happy to assist you!
Email: Heavenlygoodsllc@gmail.com
Business Hours: Monday to Friday, 9 AM - 5 PM (EST)
Response Time: 24-48 business hours
Privacy & Security
Your privacy is important to us. We are committed to protecting your personal information and ensuring a safe shopping experience.
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We only collect the information necessary to process your order and provide customer service.
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Your personal data will never be shared, sold, or used for purposes outside your order and service.
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Payments are processed securely through trusted providers.
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Our website uses encryption to protect your information.
General Policy
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Return Policy: Returns accepted within 30 says of purchase. items must be unused and in original packaging. Personalized or used items are non-refundable.
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Refund Policy: Refunds processed within 5-10 business days after returned items are inspected. Shipping costs are non-refundable.
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Shipping Policy: Orders ship within 1-3 business days. Domestic and international shipping available. Customers are responsible for any custom or import fees.
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Exchange Policy: Exchanges allowed for defective or damaged items only, within 30 days of purchase.
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Cancellations: Orders can be canceled within 24 hours or purchase. After this, cancellations are not guaranteed.
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Custom Orders Policy: Custom or personalized items cannot be returned or refunded unless defective.
Payment Method
Credit/Debit cards
Klarna, Afterpay
Affirm, Paypal
Apple Pay, Google Pay